Privacy Policy
DeSoto Mold Help is a free referral service, not a mold company. This page explains what information we collect when you use this site, why we collect it, and who sees it.
Effective date: November 7, 2026. Website: desotomoldremoval.com
The Short Version
- We collect only what you give us when you call or send the form, plus basic visit data from analytics tools.
- We use your details to connect you with an independent local mold provider.
- We share your request with those providers so they can contact you. Each provider handles your information under its own policies.
- You can ask us to correct or delete your information. See “Your Choices” below.
Who We Are
DeSoto Mold Help is a free referral service for DeSoto, TX and nearby areas. We do not inspect, test or remove mold. We pass your request to independent local providers. These providers are separate businesses, not employees or agents of this site.
Questions about this policy: [CONTACT EMAIL].
What Information We Collect
| Type | Examples | How we get it |
|---|---|---|
| Details you give us | Name, phone number, email, ZIP code, and the message you write about your mold problem | When you fill in the form or call us |
| Call information | Your phone number, the time of the call and what you tell us about the problem. | When you call the number on this site |
| Visit data | Pages viewed, device and browser type, approximate location, and how you found the site | Automatically, through cookies and analytics tools |
Please do not put health details, payment card numbers, Social Security numbers or other sensitive information in the form. We do not need them to connect you with a provider.
How We Use Your Information
- To connect you with an independent local provider and pass on your request.
- To let a provider contact you by phone, text or email about your request, if you agreed to this when you submitted the form.
- To understand how people use the site and improve our pages.
- To keep the site secure and prevent spam or misuse.
- To follow the law when we are required to.
Who We Share It With
- Independent local providers and referral partners. We share your name, phone number, email, ZIP code and message so they can contact you. Once a provider has your details, its own privacy practices apply to what it holds.
- Service companies that help us run the site. Examples are our website host, form and call tracking tools, and analytics tools. They may only use your information to provide their service to us.
- Authorities, when the law requires it.
We do not sell your information for money to unrelated companies.
Cookies and Analytics
This site uses cookies and similar tools. We use Google Analytics to count visits and see which pages people read. We use Google Search Console to see how the site appears in search results. These tools may collect your IP address, device details and pages visited.
You can block or delete cookies in your browser settings. You can also use the Google Analytics opt-out browser add-on. Blocking cookies may change how some parts of the site work.
Calls and Text Messages
If you check the consent box on the form, you agree that we or an independent provider may contact you about your request. Consent is not required to use this site, and you can call the number on the page instead of using the form.
How Long We Keep Information
We keep your details only as long as we need them to handle your request, meet legal duties and resolve disputes. Retention period: [SET PERIOD WITH LEAD SMART].
Your Choices
You can ask us to tell you what information we hold about you, correct it, or delete it. You can also ask us to stop contacting you. Send your request to [CONTACT EMAIL] and include the phone number or email you used. We will check your request and reply. Some information may need to be kept if the law requires it.
If you want a provider to stop contacting you or delete your details, tell the provider directly. We can also pass that request on.
Security
We use reasonable steps to protect the information you send us. No website or phone system is completely secure, so we cannot promise absolute security.
Children
This site is for adults who own, rent or manage property. It is not meant for children under 13, and we do not knowingly collect information from them.
Links to Other Sites
This site links to government and other outside websites, such as the Texas Department of Licensing and Regulation and the EPA. We do not control those sites. Read their policies when you visit them.
Changes to This Policy
We may update this policy. The effective date at the top shows when it last changed. If we make a major change, we will say so on this page.
Contact
Email: [CONTACT EMAIL]. You can also use the contact page. See also our Terms of Use.
Last reviewed November 7, 2026.
Referral disclosure: This site is a free referral service, not a mold removal company. Calls are connected to independent local providers.